1. Data Controller
The entity responsible for processing the personal data collected through this website is:
Responsible: Javier Juan Borrás
NIF: 41461156E
Trade name: Nautipic
Email: info@nautipic.com
Phone: +34 605 95 98 74
Website: www.nautipic.com
This privacy policy explains how Nautipic handles the personal data of people who visit the website, contact us by phone, email, WhatsApp, social media, or use the links and services available on the page.
2. Personal data that we may process
Nautipic may process the following personal data when the user voluntarily provides it through the available contact means:
- Name and surname, if provided by the user.
- Email address.
- Phone number.
- Information voluntarily included in messages sent via email, WhatsApp, social media, or other contact channels.
- Information relating to inquiries, requests for information or reservations, such as desired date, vessel, number of people, route or excursion preferences.
- Technical browsing data, such as IP address, browser, device or information derived from the use of cookies, where applicable.
The user agrees to provide truthful, up-to-date data appropriate to the purpose for which it is communicated.
3. Purposes of the processing
Personal data may be processed for the following purposes:
3.1. Respond to information requests
We process the data that the user provides when contacting Nautipic by phone, email, WhatsApp or social media to answer questions about excursions, boats, routes, rates, availability and service conditions.
3.2. Manage booking requests
We process the data necessary to manage booking requests, check availability, confirm tour details, and communicate with the user regarding the requested service.
3.3. Communication with the user
We may use your contact information to send you information related to your request, such as schedules, meeting point, tour conditions, prior recommendations, weather changes, or any other information necessary for the proper provision of the service.
3.4. Administrative Management
If you contract the service, we may process the data necessary to manage payments, deposits, invoicing, accounting, tax and administrative obligations.
3.5. Website security and operation
We may process technical data to maintain website security, prevent misuse, detect errors, and ensure the proper functioning of the site.
3.6. Third-party services
The website may include links or integrations with third-party services, such as Google Maps, WhatsApp, social media, or other external communication services. When users interact with these services, their data may also be processed by those third parties in accordance with their own privacy policies.
4. Legal basis for the processing
The legal basis for processing personal data will depend on each purpose:
- User consent: when the user voluntarily contacts Nautipic or accepts unnecessary cookies.
- Implementation of pre-contractual or contractual measures: to manage requests for information, availability, reservations and service provision.
- Compliance with legal obligations: to meet tax, accounting, administrative obligations or legal requirements.
- Legitimate interest: to maintain website security, prevent misuse, and improve service quality.
5. Data retention
Personal data will be kept for the time necessary to address the inquiry, manage the request, or provide the requested service.
In the event of a contract, the data may be kept for the legally required periods to meet tax, accounting obligations or possible liabilities arising from the relationship maintained.
6. Data recipients
Nautipic will not sell users' personal data to third parties.
However, for the proper functioning of the website and the provision of the service, data may be processed by external providers or platforms when necessary, such as:
- Web hosting and technical maintenance providers.
- Email and communications services.
- Messaging services like WhatsApp, when the user uses this channel.
- Social networks, when the user accesses or contacts through them.
- Google Maps, when the user views or interacts with the integrated map.
- Tax, accounting or legal advice, when necessary.
- Public administrations, courts or competent authorities, when there is a legal obligation.
7. International data transfers
Some third-party services used or linked from the website, such as Google Maps, WhatsApp or social networks, may be managed by entities located outside the European Economic Area or use international infrastructures.
In those cases, the processing of data will be carried out in accordance with the conditions and guarantees applied by said third parties.
Users can consult the privacy policies of each platform before using them.
8. User rights
The user may exercise the following rights regarding data protection:
- Right of access.
- Right of rectification.
- Right of erasure.
- Right to object.
- Right to limit processing.
- Right to data portability.
- Right to withdraw consent at any time, when the processing is based on consent.
To exercise these rights, the user can send a request to:
The application must clearly state the right you wish to exercise and allow for the identification of the applicant.
If the user believes that the processing of their data does not comply with current regulations, they can file a complaint with the Spanish Data Protection Agency.
9. Data Security
Nautipic adopts reasonable technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration or disclosure.
However, no data transmission over the internet is completely secure. Therefore, it is also the user's responsibility to use secure devices, browsers, and connections.
10. Minors
The services offered through the website are not specifically directed at minors.
If a minor provides personal data to Nautipic, they must have the consent of their parents, guardians or legal representatives when required by applicable regulations.
11. Social networks and WhatsApp
Nautipic can have social media profiles and WhatsApp contact links.
When the user accesses or contacts these platforms, the processing of their data will also be governed by the terms and privacy policies of each platform.
12. Changes to the privacy policy
Nautipic may modify this privacy policy to adapt it to legal, technical, organizational or service changes offered through the website.